8June, 2017

How to Develop Client Relationships That Drive Referrals

Start with trust to drive word-of-mouth referrals for your law practice.
A client service focus leads to more-effective client acquisition and retention as it helps transform a potential client into an actual client, an anxious client into a cooperative client, and a difficult client into a brand advocate.

How is the customer experience focus different from what […]

1June, 2017

Optimizing Your Online Reputation & Credibility

Enhance your law firm’s credibility and reputation online to attract the right clients.
Your next best client will likely go online for research before hiring a new lawyer. Are you easy to find? Does your online brand showcase the information that matters most in terms of helping people assess you and your practice? Your success depends […]