8June, 2017

How to Develop Client Relationships That Drive Referrals

Start with trust to drive word-of-mouth referrals for your law practice.
A client service focus leads to more-effective client acquisition and retention as it helps transform a potential client into an actual client, an anxious client into a cooperative client, and a difficult client into a brand advocate.

How is the customer experience focus different from what […]

17May, 2017

How to Use Feedback for a More Successful Law Practice [Webinar]

For all the noise in 2017, feedback is uniquely valuable both to give and receive. In our next edition of Webinars for Busy Lawyers, Anna Rappaport will give you the tools to leverage feedback more effectively as a lawyer – in 30 minutes or less.
On June 21st at 12pm (eastern),
Anna Rappaport will present
How to Use Feedback for […]

7March, 2017

Automation in Law Practice: Where to Start (and Why!)

Implementing automation in your law practice can save you time and money. Here’s what you need to know.
In the current state of the legal market, the demand for legal services is high, but clients are looking to pay less. This plays out in a number of ways. For large law firms, companies seek reduced rates […]

28February, 2017

New Laws, New Policies, New Demands: How Small Law Firms Can Keep Up [Webinar]

Keeping up with the pace of change is a common challenge in today’s economy, and it’s particularly essential to the ethical practice of law. Find out what your small firm needs to do in this special one-hour edition of our Webinars for Busy Lawyers.
On March 10 at 12:30pm (eastern),
in conjunction with the American Immigration Lawyers […]

14December, 2016

How Lawyers Can Take a Break over the Holidays [Webinar]

Find out how to give yourself a break this holiday season in the next edition of our Webinars for Busy Lawyers.
Being a lawyer doesn’t get any easier over the holidays. Your stress level is higher than ever, and your hard work is still underappreciated. Fatigue and burnout plague the profession, especially at this time of […]

24October, 2016

Pro Bono Week 2016 Starts on October 23

Pro Bono Week 2016 is here. You know participating will help others; find out how it can help you too.

This is nothing new: Solo and small practice lawyers’ top concern is getting more clients. This makes sense, because it’s essential to your paycheck and marketing classes are not law school’s wheelhouse. (And marketing campaigns take […]

6September, 2016

How to Avoid a Data Breach: Best Practices for the Small Law Firm

We’ll be at Social Law Library on December 8th with practical guidance on data security for small law firms.
If you’re wondering exactly what your small law firm needs to do to protect against threats to your data, this program is for you. Bring your specific security needs, and work with experts who can give you […]

13July, 2016

Emergent Technology for Better Client Relations [Podcast]

How can you harness emergent technology like smart contracts, Bitcoin, and blockchain to help you serve your clients better?

Heidi recently spoke with Josh Stark, head of Operations & Legal at Ledger Labs, to find out how emergent technology could impact the practice of law.

Listen to the Emergent Technology episode of Legal Toolkit here.

Josh explains […]

30June, 2016

Seize the Day: The Pause That Refreshes

Lawyers have a reputation for being workaholics.  Much of it is deserved.  Even though it’s harder now than ever before to make a living, let’s not kid ourselves: attorneys have been working overtime for a long, long . . . long time.  The ability to work oneself into the ground, in this profession, is (more […]

19May, 2016

Finders’ Mutation: Getting Discovered Online

Back in the day, you could hide from the internet.  There was a time (like when horseless carriages were in general use) when potential clients would not look for or vet lawyers online — at least not aggressively.  This was a function of a lack of information (just think of how much more stuff is […]