11October, 2013

Ignite Your Law Firm Marketing: Avvo Introduces New CRM Suite

In November 2012, Avvo, primarily known for its lawyer profile and rating service, launched a new tool to help streamline and maximize the use of online marketing platforms by law firms.  The product, Avvo Ignite Suite, is a robust client conversion solution.  It goes far beyond what a free Google Analytics account can do for […]

4October, 2013

Purview Preview: The Future of Massachusetts Legal Ethics

On July 11, 2013, the Supreme Judicial Court’s Standing Advisory Committee on the Rules of Professional Conduct published for public comment its proposed revisions to those rules.

You were probably on vacation.

Only, this is important. The Committee has suggested extensive revisions to the Rules (the most sweeping since the adoption of the majority of the […]

29September, 2013

A Little Planning Never Hurt No One: The Short Form Marketing Plan

It used to be that no one was afraid of Virginia Woolf; so, it must have been that people were looking for something else to be afraid of; and, it appears that businesspeople have found their foil: the marketing plan, a close cousin of the business plan. I’ve said before that I think lawyers should […]

21September, 2013

Reversal of Fortune: Client Relations Turn on Customer Appreciation

Service providers must walk a thin line when it comes to customer service. On the one hand, your clients need your services; on the other hand, they could very easily choose someone else to do the work.

Regardless of the work you put in marketing your practice, and the potential inevitability of the client’s choice, […]

13September, 2013

Guest Post: Go MILO: 2013 Edition of Popular Conference is in Late October; Early Bird Registration Still Available

Since I’ve been at LOMAP, I have witnessed a decided shift in computing preferences: whereas, five years ago, most of the attorneys I talked to were PC users, now, more than half of the attorneys that I consult with use Macs — and, that figure is growing. In fact, this is a general […]

6September, 2013

Windows Ex-P: Popular Operating System May Become Hackers’ Paradise

Recently, guest poster Jeffery Clark covered the impending demise of Microsoft’s extended support for Windows XP, which will sunset on April 8, 2014. In his thoughtful and detailed post, Jeffrey relayed a number of options for moving on from XP.

Not that folks are actually getting a move on . . . It’s estimated […]

31August, 2013

Modern Fee Agreement Clauses . . . and More

UPDATE: The Massachusetts Fee Agreement Best Practice Guide is available for FREE here. This resource was developed in 2018 by the working group we formed with the MBA.

The original post written in 2013 is below.

.     .    .

If you have not yet heard, I am now writing a monthly column for the website, Attorney […]

23August, 2013

C’mon, C’mon, C’mon, Let Me Show You What It’s All About: Encryption ABC’s, Easy as 1-2-3

The Massachusetts Data Protection statutes and rules compel encryption in certain scenarios; and, a modern interpretation of the Massachusetts Rules of Professional Conduct would suggest that encrypting data is the appropriate move in certain circumstances; but, beyond that, it’s also a pretty good idea, as a general practice, to encrypt your clients’ sensitive data. […]

16August, 2013

Summer Teeth: It’s Time to Bite Into Those Long-Overdue Projects

Nobody starts a law firm on exactly the footing they expect. Even though some attorneys work an aggressive plan for establishing a new practice, there are always things left a slide; and, for some, practice management is thrust upon them. The absolute best time to settle your firm practices is at its inception. If you […]

9August, 2013

Four Way Street: The Species of Time Capture Tools

Lawyers generally dislike timekeeping.  Naturally, nobody enjoys measuring out the time of his life in small increments appearing on the other side of a computer screen.  At least you’re getting paid.  And, at least there are ever-increasing ways to capture your time, while you pass it.  If you’ve got an established workflow, there’s likely a […]